Michelle, the receptionist/coordinator was very friendly when I called to schedule the appointment to have the foundation measured for possible work. Dane, the estimator, came to the property exactly when he said he would and spent what I considered quality time taking multiple measurements and mapping out the foundation. He explained his results and the solution he felt best would remedy the problem. It's not an easy thing to swallow a $12,000 repair estimate but after calling around other companies were much more expensive and I got the feeling that I was just another dollar in those companies' wallet. RS Foundation felt more personal, friendly and caring about my situation. The work was performed as-agreed within a week of signing the work agreement. The work was performed efficiently and the foreman explained the process and final measurements to my satisfaction. If I have to (and geez I hope I don't) I'd use RS Foundations again.
Mike G -- Investor, DFW
I did a lot of research because I was very anxious about having foundation work done. I had heard all the horror stories and had neighbors who were dealing with bad foundation work and it was REALLY expensive. I joined Angie's list, got 6 different estimates, reviewed each company for complaints and resolutions through the BBB. I compared price, proposed repair solutions, reviews, complaints and years in the business. One company came out way ahead on my big spreadsheet and that was RS Foundation. The work was scheduled and I spoke with Michelle in their office several times getting their insurance certification, etc. I also spoke with Dane, their estimator, several times with questions about what was going to happen. On the scheduled day a crew showed up and began work. They were friendly and very efficient and kept me in the loop at each step, showing me their process and assuring me that the house wasn't going to fall in. Not long into the work all the power on the block went out. Of course, all the neighbors came out and saw the work at my house and came to let me know MY repair people had struck a line. It seemed unlikely since their work was performed directly beneath the foundation and they had the power / water / phone and cable lines marked and flagged the day before. They finished the repair and closed all the access holes in one day. They surveyed all the doors and cracks and most had closed up completely. They filled the cracks left in the mortar and made sure I was completely happy before they left. They warned me that if any dirt settled after the rainstorm the next day, to call them and they would come back out and bring fill dirt if necessary. We did have a few "sink holes" open after the storm and I called Michelle and Dane. We decided to wait to "fill" until after I had some under slab plumbing work completed (unrelated to the foundation repair). I ended up having enough dirt, but Michelle and Dane both have called to be sure that I didn't need anything else. RS Foundation offers a life time warranty on their work. They were by far the best on paper after my research and I have not regretted choosing them to do my foundation repair.
Connie B -- Homeowner, Watauga
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I would like to thank you for the personal treatment. Your company actually made me feel something I haven't felt in a long time. I truly felt like you cared. Once again. Thank you for a pleasant experience. I plan to recommend you to a few of my friends.
Sharon H -- Homeowner, Dallas
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